Information We Collect
- Name, phone number, email address, and communication details you share with us.
- Order, rental, consultation, delivery, and payment-related information.
- Website usage data such as browser, device, pages visited, and referral source.
- Any documents or information required to process rentals, deposits, or customer support.
How We Use Your Information
- To respond to inquiries and provide styling, rental, or purchase assistance.
- To process bookings, delivery coordination, payments, and refundable security deposits.
- To send updates about collections, offers, and service communication when relevant.
- To improve website performance, security, and customer experience.
Sharing of Information
We do not sell your personal information. We may share limited information with trusted service providers such as payment processors, logistics partners, form handling services, analytics platforms, or legal authorities when required.
Cookies & Tracking
We use small text files called cookies to help our website function properly and to understand how visitors use it.
Essential cookies
These are necessary for the website to work — for example, remembering your cookie preference so we do not ask you again on every page. You cannot decline these, but they do not track you or store personal data.
Analytics cookies
We use Google Analytics to see which pages are visited most, how long people stay, and where they come from. This data is anonymous and helps us improve the site. We only load Google Analytics if you click "That's fine" on the cookie banner.
Your choice
You can change your mind at any time. If you previously accepted and now want to decline, clear your browser cookies for houseofkanya.com and the banner will reappear. If you have questions, WhatsApp us.
Data Retention
We retain information only for as long as necessary to fulfill inquiries, orders, rentals, compliance obligations, dispute resolution, and internal recordkeeping.
Your Rights
You may request access, correction, or deletion of your personal information, subject to legal and operational requirements.
Contact
For privacy-related requests, contact House of Kanya at info.houseofkanya@gmail.com or call +91 96671 13369.