We at House Of Kanya-Imitation Jewellery Brand want to ensure that our customers are satisfied with their purchases. If for any reason you are not completely happy with your purchase, we offer a hassle-free return and refund policy.
Returns
- If you are not satisfied with your purchase, you may return the item(s) within 30 days of the delivery date. - The item(s) must be in their original packaging and in unused condition to be eligible for a return. - To initiate a return, please contact our customer service team at info.houseofkanya@gmail.com and provide your order number and reason for return. - Once we receive the returned item(s), we will inspect them to confirm they are in their original packaging and unused condition. - We will then issue a refund in the original form of payment within 5-7 business days.
Refunds
- We will issue a refund in the original form of payment once we receive the returned item(s) and confirm they are in their original packaging and unused condition. - Shipping charges are non-refundable. - In the unlikely event that you receive a damaged or defective item, please contact our customer service team at info.houseofkanya@gmail.com within 7 days of delivery to request a refund or replacement.
We strive to provide the best shopping experience for our customers and stand behind the quality of our products. If you have any questions or concerns, please don't hesitate to contact our customer service team at info.houseofkanya@gmail.com