5 steps. Full transparency. Zero stress. From browse to refund, here's exactly what to expect.
100% refundable when jewellery is returned in agreed condition.
The 5 Steps
The sequence below matches the bridal page so the process stays identical from first browse to final return.
Explore online or visit Sector 40 studio, near Bank of India, Gurugram.
Reserve with 100% refundable security deposit.
Valid government-issued ID. For NRI destination weddings, Aadhaar of a local contact in India is mandatory.
Collect before event, wear with confidence.
Return in agreed condition, deposit refunded in full.
Deposit Deep-Dive
Returned as soon as your jewellery comes back in agreed condition. No hidden conditions. Fair assessment for all returns.
Within 3-5 business days of return.
Damage beyond normal wear. We assess fairly.
Full deposit refund, no questions.
ID Requirements
Valid government-issued ID
Aadhaar of a local contact in India is mandatory
We verify ID at pickup. We do not store or share your ID details.
Timeline
4-6 weeks before wedding
Peak season (October–March): Book earlier. Dates fill fast.
Contact us on WhatsApp. We'll do our best.
What If Something Goes Wrong?
Contact us immediately. Security deposit will be deducted as per damage assessment. We assess fairly and work with you on resolution.
₹1,000 per day fine. Let us know in advance extensions may be possible.
Contact us immediately. Security deposit will be deducted as per assessment.
Full deposit refund, no questions.
Still Have Questions?
WhatsApp us. We typically respond within hours.